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  • Clear supplier obligation throughout the customer journey
  • See our breakdown of the supply license
  • Keep track with our ad-hoc Alerts on regulatory changes
  • Take a look at the new compliance requirements on the horizon

Welcome to the Smart Meter Regulation Service

Everything you need to know about the new Smart Meter legislation, all easily accessible through one simple to use portal. Stay up to date with all of the regulatory obligations relevant to energy suppliers arising from the smart meter roll-out.

This is a subscriber only service. If you are not a subscriber, please contact Rowan Hazell on 01603 542128 or enquiries@cornwall-insight.com for more information or to discuss subscription options.

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About the service

With obligations relating to the installation and operation of smart meters being embedded in the Supply Licence, the Smart Energy Code, from government direction or from any other industry codes, it is crucial that you keep up to date with surrounding workstreams to avoid the pitfalls of non-compliance.

Consisting of a self-service website and a monthly regulation report, the Smart Metering Regulation Service will help you understand your obligations as a supplier, track the regulatory developments and government directions, and cut through the maze of interlocking governance impacting the sector.

Who's it for?

  • Suppliers
  • Investors
  • Metering service providers

What it does

  • Supplier obligations in relation to smart meters
  • Breakdown of the Smart Energy Code, relevant Supply Licence conditions, government directions and decisions and the Smart Metering Industry Code of Practice
  • Alerts on key developments
  • Access to our expert team

Why do I need it?

  • Plain English explanation of your smart metering obligations
  • Supplemented by a monthly report tracking key regulatory development and updates to the Smart Metering Implementation Programme
  • A one-stop shop for guidance documents, regulatory requirements and obligations

Unsure if this service is for you?

Register for a free trial of a full version of the Smart Meter Regulation Service and explore for yourself how it can help you stay up to date with all of the regulatory obligations relevant to energy suppliers arising from the smart meter roll-out.

Request a free four week trial

"The smart meter roll-out is one of the largest infrastructure programmes undertaken by the energy sector.  Suppliers in particular face significant challenges in installing the metering systems and providing the required support services against a backdrop of aggressive timescales and intensive regulatory scrutiny.

The complexity of the obligations makes it even harder, with complex obligations originating from a multiplicity of sources and key requirements necessarily evolving and changing over time as the roll-out progresses.

The smart meter regulation service is designed to support suppliers by untangling this complexity and providing a clear, plain English description of all obligations in one place. Actual and potential changes to the regulations are tracked and the very latest key milestone dates are concisely presented.  The objective to is to free up precious resource time currently spent trying to discover and understand the obligations so that suppliers can concentrate on meeting the obligations and ultimately succeeding with the roll-out".

- David Crossman, Associate Director Regulation